Welcome to vivo Support

Are my purchased themes bound with my vivo account?

Why Themes is not available on my phone?

Why am I charged for downloading Themes resources?

How to download and set up theme?

How do I find the source files of the themes and fonts downloaded in Themes?

What if the themes in Themes added to "My favorites" are missing?

Can Themes be applied to a third-party app?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

Why are there so few free themes?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Why does the same theme have different visual effects on different models?

Where are files downloaded Themes stored?

Can my purchased Themes resources be used permanently?

Will discounts be offered for paid themes?

Do themes come with the lockscreen styles?

Will rebooting or easing data delete purchased Themes resources?

How to set a beautiful and personalized font?

Why can I not download themes from Themes?

Will Themes resources use the ROM of my phone?

Can I return or replace the resources that I purchased from Themes?

Why hasn't my account receive the themes while the payment is already made?

How do I restore to the default theme of the system?

How do I try the trial use of Themes?

Why do I have to purchase Themes resources that I already purchased before?

Are there free-of-charge resources in Themes?

When will the resources in Themes be updated?

How can I purchase Themes resources?

Why is the font italic?

Why does the font of some characters remains unchanged after changing the font?

What if the fonts downloaded from Themes cannot be applied?

How do I cancel theme mix?

Do I have to pay to download a theme?

How do I view the Themes resources added to "My favorites"?

Will the payment for theme resources be automatically renewed?

Why no results are found when I search for some Themes resources?

Why are the Themes resources so expensive?

How long is the time of trial use of charged Themes resources?

How to switch the system font of the mobile phone?

Is there a time limit for the weekly free themes in the theme ranking?

What is Mix and how to use it?

What if downloading with Themes failed?

Why does the software icon remain unchanged after the theme is changed?

How can I add Themes resources to "My favorites"?

How do I view the ranking of themes in Themes?

Can themes be set to automatic switching?

Can themes be used across different models?

Can I delete already purchased theme resources?

How can I delete Themes resources already downloaded?

Are the purchased theme resources still there if I switch to another vivo account?

Do I have to pay for downloading resources already purchased again?

Why are there so limited types of Themes resources?

How can I retrieve the used resources in Themes?

Can I use third-party themes and fonts?

Why are there so limited Themes resources?

Can I search for the usage records of the Themes resources?

Can I give Themes resources I purchased to friends?

Why can't I purchase the resources in Themes?

What if the special symbols are not displayed?