A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. Cookie enable you to personalize your experience on our sites, remember your preferences for a certain period of time and help us improve the effectiveness of ads and web searches. Every time you visit vivo's websites, you will be prompted to accept or to refuse cookie. 

Please note and be aware that the content of a cookie can be retrieved and read only by the server that created the cookie. You can disable cookie at any time, but disabling them may prevent you from using certain parts of the sites.

We categorize two different types of cookie as follow: 

First-Party Cookie: These cookies are set by the website you're visiting, and only that website can read them. In addition, vivo's website might potentially use external services, which may also set their own cookie, known as third-party cookie.

Third-Party Cookie: Some of our pages display content from external providers, e.g. YouTube, Google and Twitter.


Cookie allows us to:

Store data indicative of your preferences, allowing us to adjust our website and other service offerings to appeal to your individual interests; 

Estimate the size and usage patterns of our audience;

Record the details of any transactions carried out by you through our website;

Record your login credentials, so that you do not have to enter this information each time you sign in; and/or

Increase the speed of your searches.

We will not use cookie to determine your identity, unless expressly stated otherwise below.

Cookie can be divided into four categories based on different purpose:

Strictly necessary cookie. These are cookie that are required for the operation of our website and other service offerings. They include, for example, cookie that enable you to log into secure areas of our website; without these cookies, we cannot offer you services like shopping baskets.

Analytical/performance cookie. These cookies allow us to recognise and count the number of visitors and to see how visitors navigate through our website and other service offerings, such as to see which pages you visit most, so as to help us improve the way our website and other service offerings work. These cookies are also used by our partners, such as Google Analytics, to acknowledge your performance and give you a more personalized marketing advertisement. These cookies don't collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Functionality cookie. These cookies are used to recognise you when you return to our website or log into our other service offerings. For instance, we may store your geographic location in a cookie to ensure that we show you the localized website that is customized to your region. This enables us to personalize our content for you, greet you by name and remember your preferences.

Targeting cookie. These cookies record your visit to our website and other service offerings, the pages you have visited and the links you have followed. We will use this information to make our website, other service offerings and the advertising displayed on them (if any) more relevant to your interests. We may also share this information with third parties for this purpose. 

Please be aware, in European Economic Area (EEA) and Australia, we will not collect and process your cookie for any purpose.