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Home
Products
V50
new
V40 Lite
Y29
new
Y04
new
Y19s
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
V29 5G
Forgot the lock screen password
Top questions
System features
Screenshots & Screen recording
Game mode
Jovi
Most-used system features
Privacy & Security
File safe
Lock screen password
Face Access
Fingerprint
App lock
vivo & Google account
vivo account
Google account
System Settings
Shortcuts & accessibility
Find phone
Find my phone
Products
Y17
Y15
Y15s
V29 5G
V23e 5G
V23 5G
Network & Communication
Network issues
Operation system
System update
Firmware installation
Operation system
Lag & Stuck
Stuck
Lag
Why does Y15s lag when playing large games?
Does Y15s support Multiple users feature?
Can I add personalized information/signature to the lock screen of Y15s?
Is Simple Mode available on the Y15s?
How do I use the face beauty feature for video calls on Y15s?
Can Y15s display network speed in real time in the status bar?
Can I customize watermarks when taking photos with the Y15s?
Why can't I take a screenshot or record the screen when I enter a password in a third-party app?
What should I do to prevent app notifications from disturbing screen recording?
What is the dialog bubble used for?
Why aren't home screen app icon badges displayed?
Why are recent app cards blurred?
Can the lock screen be set as not to show any notifications?
Top questions
System features
Screenshots & Screen recording
Game mode
Jovi
Most-used system features
Privacy & Security
File safe
Lock screen password
Face Access
Fingerprint
App lock
vivo & Google account
vivo account
Google account
System Settings
Shortcuts & accessibility
Find phone
Find my phone
Products
Y17
Y15
Y15s
V29 5G
V23e 5G
V23 5G
Network & Communication
Network issues
Operation system
System update
Firmware installation
Operation system
Lag & Stuck
Stuck
Lag
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