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Query of spare parts price and further understand about the spare parts price

Service Description :

1. The spare part prices listed on spare part price query interface could differ from the actual charge. If a handset is in warranty, then services like software abnormality resolution, product inspection, part replacement and system maintenance, will be provided free of cost. Please note that services for issues like part damage are chargeable regardless of the warranty of the handset.
2. During out of warranty period, product inspection and system maintenance will be provided free of cost, only if part replacement is needed, the cost of the parts will be charged. (Functional fault of the handset is subject to the inspection results concluded by the service center).
3. The above content is the reference price of some spare parts, please consult to vivo service center for other spare parts price.
4. Kindly note, all spare part prices mentioned above are inclusive 7.5% Value added tax.

Special Concern For vivo Users

Dear customer,

This is a notification that our spare parts prices will increase. This increment will be in place across all our service centers from Sunday 1st September 2024. The Service Department has maintained a steady pricing.

despite the ever increasing cost of doing business in Nigeria, Pricing Largely affected by foriegn exchange rate fluctuations impacting the cost of providing services to our customers and employees. This price increment helps ensure our commitment to providing the best possible service at your service. 

We appreciate your understanding and continued patronage.