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Welcome to vivo Support

Third-party apps
Vivo & Google account
Products
Personal Hotspot & Wi-Fi
Privacy & Security
Lag & Stuck

Why can my phone be unlocked through Face Access when I wearing a mask?

Why does my phone still stay on lock screen interface after unlocking through Face Access?

Third-party apps
Vivo & Google account
Products
Personal Hotspot & Wi-Fi
Privacy & Security
Lag & Stuck