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Products
X200 Pro
new
X200
new
V50
new
V40 Lite
new
V40
new
V30e 5G
new
Y38 5G
new
All Models
Compare Models
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Funtouch OS
Explore vivo
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Touch Your Heart
forgot lock screen password
Find my phone
Easyshare
Top questions
System features
EasyShare
Themes
Camera
System settings
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Privacy & app encryption
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
Other system settings
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Music
Audio effect
What should I do if I forgot lock screen password？
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
How to set lock screen password?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
How to change my lock screen password?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
Can I cancel the lock screen security question?
How to change Security questions of Lock screen password?
How to set Pattern password?
How to set an alphanumeric mixed password?
How to hide or display the pattern track?
How to disable the Lock screen password?
Why can I not select None and Slide in Screen lock? They are gray.
Is the lock screen password still there after restoring all settings or clearing all data?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Why do I need to enter the password again after power on?
Which password forms are supported by my phone?
Can I set a Chinese character password?
What if the mobile phone prompts that the device is locked?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
Top questions
System features
EasyShare
Themes
Camera
System settings
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Privacy & app encryption
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
Other system settings
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Music
Audio effect
Contact Us
Chat Support
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays
Email us
800906821 (Toll Free)
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays.(Free Hotline)
57040322
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays.(Free Hotline)
