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Products
X300 Pro
new
X300
new
Y21d
new
V60
All Models
Compare Models
Support
OriginOS
Explore vivo
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Touch Your Heart
forgot lock screen password
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Easyshare
Top questions
System Settings
Fingerprint
Products
V50
X200 FE
X Fold5
System settings
Shortcuts & Accessibility
Lock screen password & Security answers
Privacy & app encryption
Hotspot & tethering
Android Auto
RAM and storage space
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Music
Audio effect
What should I do if I forgot lock screen password？
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
How to set lock screen password?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
How to change my lock screen password?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Can I cancel the lock screen security question?
How to hide or display the pattern track?
How to disable the Lock screen password?
Is the lock screen password still there after restoring all settings or clearing all data?
How to set Pattern password?
Why can I not select None and Slide in Screen lock? They are gray.
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Why do I need to enter the password again after power on?
Which password forms are supported by my phone?
Can I set a Chinese character password?
What if the mobile phone prompts that the device is locked?
How to change Security questions of Lock screen password?
How to set an alphanumeric mixed password?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
Top questions
System Settings
Fingerprint
Products
V50
X200 FE
X Fold5
System settings
Shortcuts & Accessibility
Lock screen password & Security answers
Privacy & app encryption
Hotspot & tethering
Android Auto
RAM and storage space
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Music
Audio effect
Contact Us
Chat Support
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays
support.hk@tns.vivo.com
800906821 (Toll Free)
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays.(Free Hotline)
57040322
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays.(Free Hotline)
