Home
Products
Support
OriginOS
Explore vivo

X300 Pro
new
X300
new
Y21d
new
V60

vivo Store

Create the Extraordinary with Tech & Fashion at all times.

Get APP

Home
Products
- X300 Pro
  new
- X300
  new
- Y21d
  new
- V60
All Models

Compare Models
Support
OriginOS
Explore vivo

Select Location

Touch Your Heart

forgot lock screen password Find my phone Easyshare

System Settings

Products

V50 X200 FE X Fold5

System settings

Shortcuts & Accessibility Lock screen password & Security answers Privacy & app encryption Hotspot & tethering Android Auto RAM and storage space Backup & Reset Smart Mirroring Other system settings

System features

EasyShare Camera Themes

Home screen& Lock screen

Widget Lock screen settings Home screen

Hardware

Battery Infrared remote control SIM card/SD card Sensor

Operating System

Accounts

vivo account Accounts & sync

Common Issues

Call & Network & Connectivity App crash/no response/stop running Charging & Heating & Power consumption Lag

Music

System Settings

Products

V50 X200 FE X Fold5

System settings

Shortcuts & Accessibility Lock screen password & Security answers Privacy & app encryption Hotspot & tethering Android Auto RAM and storage space Backup & Reset Smart Mirroring Other system settings

System features

EasyShare Camera Themes

Home screen& Lock screen

Widget Lock screen settings Home screen

Hardware

Battery Infrared remote control SIM card/SD card Sensor

Operating System

Accounts

vivo account Accounts & sync

Common Issues

Call & Network & Connectivity App crash/no response/stop running Charging & Heating & Power consumption Lag

Music

Contact Us

Chat Support
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays
support.hk@tns.vivo.com
800906821 (Toll Free)
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays.(Free Hotline)
57040322
Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays.(Free Hotline)

Support
FAQs

Products

X300 Pro
X300
Y21d
V60 Lite 5G
V60

Support

Service Center
IMEI Authentication
Spare Parts Price Query
System Update
Warranty Terms
Privacy Statement for Customer Service
Google One for cloud storage Offer

Explore vivo

Legal Notices
About Us
vivo Privacy Center
Sustainability

Chat Support
Mon to Wed, Fri to Sun and Public Holidays 11:00-19:00 (Closed on Thursdays) 800906821 (Toll Free)
Mon to Wed, Fri to Sun and Public Holidays 11:00-19:00 (Closed on Thursdays) 57040322
support.hk@tns.vivo.com
Select Location

© 2026 vivo Mobile Communication Co., Ltd. All rights reserved. Privacy Policy Cookie Policy Privacy Support

Select Location