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X200 FE
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Will rebooting or easing data delete purchased Themes resources?
Why can I not download themes from Themes?
Why Themes is not available on my phone?
Can I use third-party themes and fonts?
Where are files downloaded Themes stored?
Can Themes be applied to a third-party app?
Will the payment for theme resources be automatically renewed?
How to download and set up theme?
Are my purchased themes bound with my vivo account?
How can I purchase Themes resources?
Do I have to pay to download a theme?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
What if the fonts downloaded from Themes cannot be applied?
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
How do I restore to the default theme of the system?
How do I find the source files of the themes and fonts downloaded in Themes?
Why are the Themes resources so expensive?
Can I give Themes resources I purchased to friends?
Can my purchased Themes resources be used permanently?
Why is the font italic?
What is Mix and how to use it?
Why does the software icon remain unchanged after the theme is changed?
Are there free-of-charge resources in Themes?
Why are there so few free themes?
Why does the same theme have different visual effects on different models?
Are the purchased theme resources still there if I switch to another vivo account?
Why do I have to purchase Themes resources that I already purchased before?
Why no results are found when I search for some Themes resources?
When will the resources in Themes be updated?
Why are there so limited Themes resources?
Will Themes resources use the ROM of my phone?
Can I return or replace the resources that I purchased from Themes?
Why does the font of some characters remains unchanged after changing the font?
How to set a beautiful and personalized font?
How to switch the system font of the mobile phone?
Is there a time limit for the weekly free themes in the theme ranking?
How do I cancel theme mix?
What if downloading with Themes failed?
How do I view the Themes resources added to "My favorites"?
How can I add Themes resources to "My favorites"?
What if the themes in Themes added to "My favorites" are missing?
How do I try the trial use of Themes?
How do I view the ranking of themes in Themes?
Will discounts be offered for paid themes?
Can themes be set to automatic switching?
Can themes be used across different models?
Do themes come with the lockscreen styles?
Can I delete already purchased theme resources?
How can I delete Themes resources already downloaded?
Do I have to pay for downloading resources already purchased again?
Why am I charged for downloading Themes resources?
Why are there so limited types of Themes resources?
How can I retrieve the used resources in Themes?
Can I search for the usage records of the Themes resources?
How long is the time of trial use of charged Themes resources?
Why can't I purchase the resources in Themes?
Why hasn't my account receive the themes while the payment is already made?
What if the special symbols are not displayed?
Top questions
System settings
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Privacy & app encryption
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Music
Audio effect
Contact Us
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Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays
Email us
800906821 (Toll Free)
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Monday to Saturday, 10:00 AM - 19:00 PM,Excluding Public Holidays.(Free Hotline)