Welcome to vivo Support

Disable HDR

The camera cannot focus

ZEISS Natural Color

How to use Dual-View of the Camera?

Which is better, OIS or Micro gimbal stabilization?

What is a photosensitive unit?

The definition of Super Wide-Angle

There is ghost when taking pictures in the HDR mode

How to enable Ultra Stable Video?

How to adjust the beauty level?

What is OIS?

The differences between Standard Stabilization and Ultra Stabilization

4K video recording time

Camera beauty fails

Introduction to Ultra-Wide Night Mode

There are dead pixels on the viewfinder interface of the camera

Beauty preview

Why the beauty Camera can only beautify the face?

ZEISS portrait style

How to disable Super Wide-Angle

Cinema Mode

Enable portrait bokeh/Disable portrait bokeh

The shot video is blurry

What is a filter?

Which is better, EIS or OIS?

Introduction to digital zoom

The recording is automatically interrupted

How to set black and white photos?

How to use Voice Photography?

Can super wide-angle cameras be used for recording video?

A small sun icon appears on the viewfinder interface of the camera

VIS Ultra Stable VideoVIS

Horizontal Line Stabilization

How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?

How to adjust the focal length?

Does my phone support zooming in the Supermoon?

How to set the resolution of videos taken by the camera?

Videos/pictures taken are too dark or too white

Can I adjust the frame rate of the camera?

The frame rate of the video file only displays

Can I add a watermark to a video?

The video preview interface has a latency compared to the actual picture

How to enable/disable ZEISS Natural Color?

How to enable/disbale Remove moles?

How to slim body in the photo?

Introduction to front and rear dual-view

Motion Autofocus

Super EIS

How to enable/Disable Horizontal Line Stabilization

What is a 24MP photosensitive unit?

Can I enable the auxiliary line for composition when taking selfies?

Can I disable auto focus?

Introduction to AF

The camera of phone focuses slowly

Does my phone support lossless zoom?

Does my phone support auto focus?

How to shoot continuously?

What is the continuous shooting speed of the camera?

How to enable/disable 8K video recording?

How to enable/disable quick motion and slow motion?

The viewfinder interface is zoomed in when recording

8K video recording time

A white circle rotates around the camera when switching to the front camera

Photos taken with the Black currant filter are reddish or leak light

Models that support Beauty

How to adjust the camera brightness?

How to enable/disable the auxiliary line for composition when taking pictures

How to focus

Do I need to set auto focus?

How to disable continuous shooting?

What does 4K video recording mean?

How to enable/disable 4K video recording?

How to use Ultra Stabilization of Video?

Video codes

Introduction to Audio focus

How to enable/disable Audio focus

How to enable/disable the Cinema Mode?

How to shoot a video with the camera?

The recorded video has no sound

Where can I view the recorded videos?

How to adjust the video quality/size?

Can I adjust the aspect ratio of the video?

Can I pause the video recording?

Can I record a video when the screen of my phone is off?

Can the time be displayed while recording?

The video recorded with the camera cannot be saved

The size of videos recorded at the same resolution is different

What is the resolution supported by Ultra Stabilization of Video?

Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?

Frame rates supported by the Ultra Stabilization of Video

The video size and frame rate cannot be set in the video setting options

Selection of multiple video styles

How to reduce the ambient sound and highlight the voice while recording?

Can I disable the Dynamic effects when switching camera?

How to enable/disable ZEISS portrait style?

Check the focal length of cameras of the phone

What is the white halo at the front camera?

How to use a filter?

How to exit the filter?

How to slim face when taking photos?

Can Beauty and Slim be enabled at the same time?

How to enable/disable Beauty?

Profile beauty

How to enable/disable Profile beauty?

How to enable/disbale Beauty preview?

Beauty mode cannot be enabled or disabled