Welcome to vivo Support

Why Themes is not available on my phone?

Do I have to pay to download a theme?

Can I use third-party themes and fonts?

Will the payment for theme resources be automatically renewed?

How do I find the source files of the themes and fonts downloaded in Themes?

Why are there so few free themes?

Do themes come with the lockscreen styles?

Why does the software icon remain unchanged after the theme is changed?

Why hasn't my account receive the themes while the payment is already made?

Where are files downloaded Themes stored?

Will Themes resources use the ROM of my phone?

How can I add Themes resources to "My favorites"?

What is Mix and how to use it?

How to download and set up theme?

Are my purchased themes bound with my vivo account?

How do I restore to the default theme of the system?

How to set a beautiful and personalized font?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

How can I purchase Themes resources?

Why does the same theme have different visual effects on different models?

Can I delete already purchased theme resources?

Will discounts be offered for paid themes?

How can I delete Themes resources already downloaded?

Can I give Themes resources I purchased to friends?

How to switch the system font of the mobile phone?

Why can I not download themes from Themes?

What if downloading with Themes failed?

Can Themes be applied to a third-party app?

When will the resources in Themes be updated?

Why can't I purchase the resources in Themes?

Why do I have to purchase Themes resources that I already purchased before?

Why are the Themes resources so expensive?

Can I return or replace the resources that I purchased from Themes?

Is there a time limit for the weekly free themes in the theme ranking?

Can my purchased Themes resources be used permanently?

How do I try the trial use of Themes?

Can themes be used across different models?

Will rebooting or easing data delete purchased Themes resources?

Do I have to pay for downloading resources already purchased again?

Are there free-of-charge resources in Themes?

Why are there so limited Themes resources?

Why does the font of some characters remains unchanged after changing the font?

How do I cancel theme mix?

What if the themes in Themes added to "My favorites" are missing?

Can themes be set to automatic switching?

Are the purchased theme resources still there if I switch to another vivo account?

Why am I charged for downloading Themes resources?

Why are there so limited types of Themes resources?

How long is the time of trial use of charged Themes resources?

What if the special symbols are not displayed?

Why is the font italic?

How do I view the ranking of themes in Themes?

Why no results are found when I search for some Themes resources?

How can I retrieve the used resources in Themes?

Can I search for the usage records of the Themes resources?

What if the fonts downloaded from Themes cannot be applied?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

How do I view the Themes resources added to "My favorites"?