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Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
OriginOS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
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Infrared remote control
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Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
How much space can be extended by Extended RAM?
What should I do if the phone storage space is insufficient?
Will more storage space be occupied after system/software update?
Why can't ExtendedRam function be turned on?
Will Extended RAM technology reduce the lifespan of phone storage?
Why are the expandable storage capacities of different models of ExtendedRAM different?
Where can I find RAM details on my phone?
Why is the total amount of the RAM the apps use less than the Used RAM?
Introduction to Extended RAM
How to check the available storage space of the phone?
How to clear the data and cache of the Apps?
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
service.png@vivo.com
