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Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
What should I do if I forgot lock screen password?
Can the control center be disabled on the lock screen?
Where can I find the Lockscreen Poster?
How to use
Why can't Lockscreen Poster update the wallpaper automatically?
How do I share the pictures in the Lockscreen Poster Mode?
Can I add personalized text to the lock screen?
What is lock screen poster?
How to add photo in lock screen poster?
How to set local pictures as Wallpaper?
How to set Live wallpaper?
How to make wallpaper go with the screen scrolling?
What are the dimensions of the wallpaper?
Can I use a third-party lockscreen app?
How to enable Rotate wallpapers?
How do I add a Lockscreen Poster wallpaper to "My favorites"?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Hotspot & tethering
Backup & Reset
Smart Mirroring
Android Auto
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support