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Home
Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
OriginOS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
How to use infrared remote control?
Can my phone be used as a remote control?
Notes for infrared remote control
Infrared remote control cannot be used.
The remote control is insensitive
Can the infrared remote control of my phone be used to control all electric appliances?
Some buttons of the added remote control cannot be tapped
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
service.png@vivo.com
