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Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Lock screen password & Security answers
Hotspot & tethering
Backup & Reset
Android Auto
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
How to change Security questions of Lock screen password?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
Can I cancel the lock screen security question?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours?
How to set lock screen password?
How to change my lock screen password?
Why can I not select None and Slide in Screen lock? They are gray.
Is the lock screen password still there after restoring all settings or clearing all data?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Which password forms are supported by my phone?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How to set Pattern password?
How to set an alphanumeric mixed password?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
How to hide or display the pattern track?
How to disable the Lock screen password?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Why do I need to enter the password again after power on?
Can I set a Chinese character password?
What if the mobile phone prompts that the device is locked?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Lock screen password & Security answers
Hotspot & tethering
Backup & Reset
Android Auto
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
vivo Email Support