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Home
Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
OriginOS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
How to change Security questions of Lock screen password?
How to change my lock screen password?
Can I cancel the lock screen security question?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
How to hide or display the pattern track?
How to disable the Lock screen password?
How to set lock screen password?
Is the lock screen password still there after restoring all settings or clearing all data?
How to set Pattern password?
Can I set a Chinese character password?
Why do I need to enter the password again after power on?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Which password forms are supported by my phone?
What if the mobile phone prompts that the device is locked?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How to set an alphanumeric mixed password?
Why can I not select None and Slide in Screen lock? They are gray.
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
service.png@vivo.com
