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Home
Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
OriginOS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
Unable to turn on Hi-Fi
Which phones support Hi-Fi?
What is DeepField audio effect?
How to adjust the Audio effect?
How to use ear-customerized sound effects？
What is Hi-Fi mode?
How to turn on/off Hi-Fi?
Which vivo Phones support LDAC?
Which phones support Apt-X?
Can I use the HiFi function when I use the speaker to play music?
Do Bluetooth earphones support HiFi?
Can the HiFi effect be realized through software update?
What if the HiFi effect fails?
How can I enable Super Audio?
What does Super Audio do?
Can the DeepField Audio Effect be used in the speaker mode?
What are the Ear-customized Sound Effects?
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
Android Auto
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
service.png@vivo.com
