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Products
Y16
new
Y35
new
Y02s
new
Y01
new
All Models
Compare Models
Support
OriginOS
Explore vivo
Papua New Guinea | Select country/region
Welcome to vivo Support
Find my phone
forgot lock screen password
app lock
Easyshare
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Smart Mirroring
Shortcuts & Accessibility
Backup & Reset
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Home screen& Lock screen
Lock screen settings
Home screen
Widget
System features
EasyShare
Themes
Camera
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Can I root my phone?
What is root?
Introduction to OEM unlocking
What is a locked BL?
Do vivo mobile phones have locked BL?
Can I install the system update on my rooted phone normally?
Is it possible to upgrade the operating system once my phone is rooted?
Is it possible to unlock the BL?
How to check if my phone is rooted?
How to change the status from "is_root=1" to "is_root=0"?
Introduction to NV parameters
The phone shows “is-root=1”
Is my phone warranty still valid after phone rooting?
Top questions
System Settings
Fingerprint
System settings
Lock screen password & Security answers
Privacy & app encryption
Smart Mirroring
Shortcuts & Accessibility
Backup & Reset
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Home screen& Lock screen
Lock screen settings
Home screen
Widget
System features
EasyShare
Themes
Camera
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Live Chat
Monday-Sunday 12:00-24:00
service.png@vivo.com
