Home
Products
Support
Funtouch OS
Explore vivo
V40
new
V30 5G
new
V30 Lite
new
Y28
new
Y18
new
Y03
new
Y17s
new
TWS Air
new
All Models
Compare Models
Home
Products
V40
new
V30 5G
new
V30 Lite
new
Y28
new
Y18
new
Y03
new
Y17s
new
TWS Air
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Bhutan | Select country/region
Welcome to vivo Support
forgot lock screen password
Easyshare
app lock
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Camera
Themes
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Home screen& Lock screen
Widget
Home screen
Lock screen settings
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Unable to turn on Hi-Fi
Do Bluetooth earphones support HiFi?
What is DeepField audio effect?
How to adjust the Audio effect?
How to use ear-customerized sound effects?
What is Hi-Fi mode?
How to turn on/off Hi-Fi?
Which phones support Hi-Fi?
Which vivo Phones support LDAC?
Which phones support Apt-X?
Can I use the HiFi function when I use the speaker to play music?
Can the HiFi effect be realized through software update?
What if the HiFi effect fails?
How can I enable Super Audio?
What does Super Audio do?
Can the DeepField Audio Effect be used in the speaker mode?
What are the Ear-customized Sound Effects?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Camera
Themes
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Hardware
Infrared remote control
SIM card/SD card
Battery
Sensor
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Home screen& Lock screen
Widget
Home screen
Lock screen settings
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:00-19:00 excluding holidays
1440
Mon-Sat 9:00-19:00 excluding holidays
Messenger
Mon-Sat 9:00-19:00 excluding holidays
Email us