Home
Products
Support
OriginOS
Explore vivo
V60 5G
new
V60 Lite 5G
new
Y31 5G
new
Y29t 5G
new
Y29 4g
new
Y19s
new
Y04
new
All Models
Compare Models
Home
Products
V60 5G
new
V60 Lite 5G
new
Y31 5G
new
Y29t 5G
new
Y29 4g
new
Y19s
new
Y04
new
All Models
Compare Models
Support
OriginOS
Explore vivo
Bhutan | Select country/region
Welcome to vivo Support
forgot lock screen password
Easyshare
app lock
Find my phone
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Android Auto
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
System features
EasyShare
Camera
Themes
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
App crash/no response/stop running
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Operating System
ROOT
Log
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Newly purchased phone gets hot
Heats up when drivers and riders are using the order-taking apps
Common factors that cause the phone to heat up (applicable when the user does not clearly indicate the usage scenario)
Common cooling methods
Product safety design consultation on heat generation
Heats up during system upgrade
Heats up after system upgrade
Phone heats up when playing games
Heats up when the screen is off
Heats up during simple online scenarios (such as text chat, web page browsing)
Heats up when charging with screen off
Heats up when connected to phone car charger
Screen heats up
Metal frame heats up
Heat near the location of the rear camera
Our products are hotter compared to other phones
What happens if the phone gets hot for a long time?
Heats up when using EasyShare or transfering phone data
App heats up when downloading and installing
Phone heats up during game recording
Phone heats up during video call
Phone heats up during shooting or recording videos
Phone heats up during live streaming
Phone heats up during using personal hotspot function
Heats up when the multiple Apps are open
Heats up when watching videos and live streamings
Heats up when making calls
Heats up when using Maps or Navigation
Heats up when charging with screen on
Heats up while charging
The phone heats up in a high temperature environment, direct sunlight, or covered by foreign objects
Heats up when using other third-party apps
A pop-up window appears when the phone is hot
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
RAM and storage space
Android Auto
Hotspot & tethering
Smart Mirroring
Backup & Reset
Other system settings
System features
EasyShare
Camera
Themes
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
Lag
App crash/no response/stop running
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Operating System
ROOT
Log
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Accounts
vivo account
Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:00-19:00 excluding holidays
1440
Mon-Sat 9:00-19:00 excluding holidays
Messenger
Mon-Sat 9:00-19:00 excluding holidays
vcare.Bhutan@vivo.com
