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V40
new
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V30 5G
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V30 Lite
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Y28
new
Y19s
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Y03
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TWS Air
new
All Models
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Funtouch OS
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Welcome to vivo Support
forgot lock screen password
Easyshare
app lock
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Backup & Reset
Hotspot & tethering
Android Auto
Smart Mirroring
Other system settings
System features
EasyShare
Camera
Themes
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Home screen& Lock screen
Widget
Lock screen settings
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
What to do when the phone shows no response?
What should I do if the app downloaded is not compatible?
There is a No respond" prompt when I enter the app or game. What should I do?
What should I do if the apps stop running or are suddenly closed?
Apps are unable to run in the background.
The app or game stops running frequently. What should I do?
My vivo phone downloads games and apps automatically. What should I do?
Why can I not install the apps?
Why does the “Illegal software” notification appear when I install the app?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Backup & Reset
Hotspot & tethering
Android Auto
Smart Mirroring
Other system settings
System features
EasyShare
Camera
Themes
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Home screen& Lock screen
Widget
Lock screen settings
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
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