Home
Products
Support
Funtouch OS
Explore vivo
V30 5G
new
V30 Lite
new
V29 5G
new
Y28
new
Y18
new
Y03
new
Y17s
new
TWS Air
new
All Models
Compare Models
Home
Products
V30 5G
new
V30 Lite
new
V29 5G
new
Y28
new
Y18
new
Y03
new
Y17s
new
TWS Air
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Bhutan | Select country/region
Welcome to vivo Support
forgot lock screen password
Easyshare
app lock
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Android Auto
Smart Mirroring
Other system settings
Backup & Reset
System features
EasyShare
Camera
Themes
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
How to use EasyShare?
Can I use EasyShare to transfer app data between my vivo phone and other brands of phones?
How to use EasyShare Phone Clone between a vivo phone and an iPhone?
Is there a limit to the size of data to be transferred by EasyShare?
How to achieve “phone clone” via EasyShare?
How to transfer files between a vivo phone and an iPhone by EasyShare?
How to transfer data from my old phone to new phone?
How to transfer contacts, messages or call logs from another phone to my phone?
Why is the network disconnected when I open EasyShare?
Can EasyShare transfer data and accounts of third-party apps?
Will the data be merged when using EasyShare Phone Clone?
Will the content be merged when EasyShare transfers the same file?
How to transfer files between Smartphones via EasyShare?
Where can I find the Transfer history of EasyShare?
Where can I find the files that transferred via EasyShare?
How to install EasyShare?
Can I install EasyShare on Apple Store?
How to share apps with friends?
Do I have to find the installation package to transfer an app by EasyShare?
Is there a distance limit for EasyShare?
Does EasyShare require a network?
Is EasyShare supported on other mobile phones?
What data can be transferred by EasyShare?
Can the app data of iPhone be backed up to vivo phones?
Do hidden/encrypted apps support Phone Clone?
Why is the connection disconnected after EasyShare sync is completed?
Can encrypted notes be transferred by Phone Clone?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Android Auto
Smart Mirroring
Other system settings
Backup & Reset
System features
EasyShare
Camera
Themes
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:00-19:00 excluding holidays
1440
Mon-Sat 9:00-19:00 excluding holidays
Messenger
Mon-Sat 9:00-19:00 excluding holidays
Email us