Care With Joy

Find my phone
Storage & File Manager
Backup & vivoCloud
Lag & Stuck
Music & Video
Personal Hotspot & Wi-Fi
Save your screen
Replacement & Cancellation Policy
vivo & Google account
Order Related Queries
System Settings issue
Warranty Policy
Service Day
Pick and drop service
Spare part discount price list details
Refreshment Service
Anti—Epidemic

How to check the latest update?

Do I have to update the phone to the latest version?

Why does System update always fail?

Can I downgrade my phone to the lower Android version?

Why can I not receive the system update for a long time?

Which vivo phones support Project Treble?

How to flash the firmware?

How to downgrade my phone?

Why is my device’s Android security patch not latest?

Can "Restore(Reset) all settings" make the system version return back to the original one?

Can I install the firmware of other phones in my vivo phone?

What is System repair mode?

How to check the date of my device`s latest Android security patch?

What is Android security patch?

I cannot check for the new version. What should I do?

How to access Recovery mode?

It always shows “verification failed” when I download & install the update. What should I do?

What should I do if I cannot finish downloading the system update?

How to exit the Fastboot mode?

It prompts "Decryption unsuccessful" while installing the firmware. What should I do?

Find my phone
Storage & File Manager
Backup & vivoCloud
Lag & Stuck
Music & Video
Personal Hotspot & Wi-Fi
Save your screen
Replacement & Cancellation Policy
vivo & Google account
Order Related Queries
System Settings issue
Warranty Policy
Service Day
Pick and drop service
Spare part discount price list details
Refreshment Service
Anti—Epidemic