Power, Battery & Heating

Charge consulting Heating Power consumption Battery Charging issue

Privacy & Security

App lock & File safe System Security Face Access Lock screen password Fingerprint FBE Encryption Rejection

Camera, Videos & Albums

Camera issues Camera features Camera settings Videos Albums features Albums issues

System Settings & Features

Game mode Developer options Screenshot and Screen recording Other system features Jovi Display Other system settings Smart motion

Warranty

Warranty Policy E-warranty card After-sales service

Operation System

System update App manager System Operation

Phone & Contacts & Messages

Phone settings Messages settings Phone issues Contacts Messages issues

Products

V15 Pro & V15 Y17 Z1Pro S1

Connectivity

Wireless connectivity USB connectivity Location Bluetooth connectivity

Find my phone

i Theme & Desktop

Desktop Lock screen style Theme Font Wallpaper Widget

Sound & Vibration

Earphone Sound issues Sound settings Ringtone settings Vibration Ringtone issues

Storage & File Manager

System storage File Manager OTG SD card

Backup & vivoCloud

Lag & Stuck

Lag Stuck

Network & Communication issues

Network & VoLTE issues SIM card Messages communication Phone communication

Status bar and notification

Notification settings Status bar Indicator & Flash Notification issues

Hardware

Screen Internal Hardware External Hardware Water & Liquid Others

System apps

Google apps Input method Most-used system apps Email Other system apps

Music & Video

Hi-Fi & Audio Music Video

Network and Communication

Network Settings VoLTE and iRoaming Communication

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Save your screen

Tempered glass

Replacement & Cancellation Policy

Replacement FAQs Cancellation FAQs

vivo & Google account

vivo account Google account

Payment Related Queries

Order Related Queries

Delivery FAQs Order FAQs

System Settings issue

Other System Settings issues Display

Warranty Policy

Warranty FAQs

Applications issue

Other Applications issues Screenshots & Screen recording Desktop

Third-party apps

Social media apps Other third-party apps

Service Day

Service Day Activity

Pick and drop service

Spare part discount price list details

Refreshment Service

Anti—Epidemic

What is USB OTG?

How to connect to my Hard Drive via OTG?

What should I do if my Hard Drive(HD) cannot be connected to my phone via OTG?

Can I keep OTG switch always on?

How much memory do vivo phones support to connect to Hard drive up to?

How to disconnect OTG connection safely?