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Products
V30
new
Y19s
new
Y02t
new
Y36
new
Y27s
new
Y17s
new
TWS 3e
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Accounts
vivo account
Accounts & sync
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Operating System
ROOT
Log
Music
Audio effect
What should I do if I forgot lock screen password？
How to hide or display the pattern track?
Can I cancel the lock screen security question?
How to change Security questions of Lock screen password?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
Which password forms are supported by my phone?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
How to change my lock screen password?
How to disable the Lock screen password?
How to set lock screen password?
How to set Pattern password?
Is the lock screen password still there after restoring all settings or clearing all data?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How to set an alphanumeric mixed password?
Why can I not select None and Slide in Screen lock? They are gray.
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Why do I need to enter the password again after power on?
Can I set a Chinese character password?
What if the mobile phone prompts that the device is locked?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Accounts
vivo account
Accounts & sync
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.
