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OriginOS
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Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
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Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
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System features
EasyShare
Themes
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vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
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Lock screen settings
Home screen
Widget
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Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
Why Themes is not available on my phone?
Can my purchased Themes resources be used permanently?
How can I delete Themes resources already downloaded?
Why can I not download themes from Themes?
How do I cancel theme mix?
How to download and set up theme?
Will rebooting or easing data delete purchased Themes resources?
How long is the time of trial use of charged Themes resources?
How do I find the source files of the themes and fonts downloaded in Themes?
How do I view the Themes resources added to "My favorites"?
How can I add Themes resources to "My favorites"?
Why am I charged for downloading Themes resources?
Will the payment for theme resources be automatically renewed?
When will the resources in Themes be updated?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
What if the fonts downloaded from Themes cannot be applied?
How to switch the system font of the mobile phone?
Is there a time limit for the weekly free themes in the theme ranking?
What if downloading with Themes failed?
How do I restore to the default theme of the system?
Why does the software icon remain unchanged after the theme is changed?
Do I have to pay to download a theme?
What if the themes in Themes added to "My favorites" are missing?
Do themes come with the lockscreen styles?
Can Themes be applied to a third-party app?
Are the purchased theme resources still there if I switch to another vivo account?
Do I have to pay for downloading resources already purchased again?
Why do I have to purchase Themes resources that I already purchased before?
Why are there so limited types of Themes resources?
How can I retrieve the used resources in Themes?
Can I use third-party themes and fonts?
Can I give Themes resources I purchased to friends?
Will Themes resources use the ROM of my phone?
What if the special symbols are not displayed?
How to set a beautiful and personalized font?
Why are there so few free themes?
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
What is Mix and how to use it?
Why does the same theme have different visual effects on different models?
Where are files downloaded Themes stored?
Are my purchased themes bound with my vivo account?
How do I try the trial use of Themes?
How do I view the ranking of themes in Themes?
Will discounts be offered for paid themes?
Can themes be set to automatic switching?
Can themes be used across different models?
Can I delete already purchased theme resources?
Why no results are found when I search for some Themes resources?
Are there free-of-charge resources in Themes?
Why are there so limited Themes resources?
Why are the Themes resources so expensive?
Can I search for the usage records of the Themes resources?
How can I purchase Themes resources?
Can I return or replace the resources that I purchased from Themes?
Why can't I purchase the resources in Themes?
Why hasn't my account receive the themes while the payment is already made?
Why is the font italic?
Why does the font of some characters remains unchanged after changing the font?
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Purchase consulting
Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.