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V60
new
V50 5G
new
Y29t 5G
new
Y29
new
Y21d
new
Y19s
TWS 3e
All Models
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OriginOS
Explore vivo
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Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Purchase consulting
Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
What to do when the phone shows no response?
The app or game stops running frequently. What should I do?
Apps are unable to run in the background.
Why does the “Illegal software” notification appear when I install the app?
What should I do if the apps stop running or are suddenly closed?
My vivo phone downloads games and apps automatically. What should I do?
Why can I not install the apps?
There is a No respond" prompt when I enter the app or game. What should I do?
What should I do if the app downloaded is not compatible?
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Purchase consulting
Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.
