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V60
new
V50 5G
new
Y29t 5G
new
Y29
new
Y21d
new
Y19s
TWS 3e
All Models
Compare Models
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OriginOS
Explore vivo
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Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Purchase consulting
Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
Unable to turn on Hi-Fi
What is DeepField audio effect?
How to turn on/off Hi-Fi?
Can the HiFi effect be realized through software update?
How can I enable Super Audio?
How to use ear-customerized sound effects?
Which vivo Phones support LDAC?
Which phones support Apt-X?
Can I use the HiFi function when I use the speaker to play music?
Do Bluetooth earphones support HiFi?
Can the DeepField Audio Effect be used in the speaker mode?
What are the Ear-customized Sound Effects?
How to adjust the Audio effect?
What is Hi-Fi mode?
Which phones support Hi-Fi?
What if the HiFi effect fails?
What does Super Audio do?
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Purchase consulting
Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
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