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V50 5G
new
Y29
new
Y04
new
Y19s
TWS 3e
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Home
Products
V50 5G
new
Y29
new
Y04
new
Y19s
TWS 3e
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Sri Lanka | Select country/region
Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Purchase consulting
Purchase consulting
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Operating System
ROOT
Log
Music
Audio effect
Unable to turn on Hi-Fi
What is DeepField audio effect?
How to turn on/off Hi-Fi?
How can I enable Super Audio?
How to use ear-customerized sound effects?
Which vivo Phones support LDAC?
Which phones support Apt-X?
Can I use the HiFi function when I use the speaker to play music?
Do Bluetooth earphones support HiFi?
Can the HiFi effect be realized through software update?
Can the DeepField Audio Effect be used in the speaker mode?
What are the Ear-customized Sound Effects?
How to adjust the Audio effect?
What is Hi-Fi mode?
Which phones support Hi-Fi?
What if the HiFi effect fails?
What does Super Audio do?
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Purchase consulting
Purchase consulting
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.