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V60
new
V50 5G
new
Y29t 5G
new
Y29
new
Y21d
new
Y19s
TWS 3e
All Models
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Support
OriginOS
Explore vivo
Sri Lanka | Select country/region
Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Purchase consulting
Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
How to register a vivo account?
How to delete the files backed up in vivoCloud?
What should I do if the phone number bound to the vivo account has been disabled?
Can a vivo account be logged in on multiple devices at the same time?
Can a vivo account be logged in on different devices?
What should I do if I forgot the password of my vivo account?
vivo account password format
What is the function of vivo account?
The account is locked after five incorrect password inputs
The account cannot be logged in
Which country's phone numbers can be used to register a vivo account?
How can I trace back the passwords ever used for my vivo account?
How to cancel my vivo account?
How to submit a vivo account appeal?
Can phone numbers in Mainland China be used to register accounts in other regions?
What should I do if I enter the wrong answer to the security questions 5 times?
How to change vivo account?
Account registration in India cannot select the region
What should I do if the mobile phone number has been registered for a vivo account?
When modifying the vivo account information, it prompts that the account is locked
Why can't I receive the verification code for my vivo account?
How to change the phone number or email address bound to the vivo account?
How can I delete the password security question for my vivo account?
Can multiple vivo accounts be merged?
Security verification failed
How to tell if a phone number has been used to register a vivo account?
Can a phone number bound to a canceled account be used for re-registration?
How can I change the security questions for vivo account?
What should I do if I forget the security questions for my vivo account?
How to change the vivo account?
It prompts that the account has expired
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Backup & Reset
Smart Mirroring
Other system settings
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Lag
Charging & Heating & Power consumption
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Purchase consulting
Purchase consulting
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.
