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Products
V30
new
Y19s
new
Y02t
new
Y36
new
Y27s
new
Y17s
new
TWS 3e
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Sri Lanka | Select country/region
Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Operating System
ROOT
Log
Music
Audio effect
How to register a vivo account?
How to delete the files backed up in vivoCloud?
What should I do if the phone number bound to the vivo account has been disabled?
Can a vivo account be logged in on multiple devices at the same time?
What is the function of vivo account?
The account cannot be logged in
Which country's phone numbers can be used to register a vivo account?
What should I do if I forgot the password of my vivo account?
The account is locked after five incorrect password inputs
How to cancel my vivo account?
What should I do if the mobile phone number has been registered for a vivo account?
How to submit a vivo account appeal?
How can I trace back the passwords ever used for my vivo account?
Can a vivo account be logged in on different devices?
Can phone numbers in Mainland China be used to register accounts in other regions?
vivo account password format
Account registration in India cannot select the region
How to change vivo account?
How to change the vivo account?
When modifying the vivo account information, it prompts that the account is locked
Can a phone number bound to a canceled account be used for re-registration?
Why can't I receive the verification code for my vivo account?
How can I change the security questions for vivo account?
What should I do if I forget the security questions for my vivo account?
What should I do if I enter the wrong answer to the security questions 5 times?
How to change the phone number or email address bound to the vivo account?
How can I delete the password security question for my vivo account?
Can multiple vivo accounts be merged?
It prompts that the account has expired
Security verification failed
How to tell if a phone number has been used to register a vivo account?
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
Hardware
SIM card/SD card
Infrared remote control
Sensor
Battery
Common Issues
Call & Network & Connectivity
Charging & Heating & Power consumption
App crash/no response/stop running
Lag
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.