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Explore vivo
V50 5G
new
Y29
new
Y04
new
Y19s
TWS 3e
All Models
Compare Models
Home
Products
V50 5G
new
Y29
new
Y04
new
Y19s
TWS 3e
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Sri Lanka | Select country/region
Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Operating System
ROOT
Log
Music
Audio effect
How to register a vivo account?
How to delete the files backed up in vivoCloud?
What should I do if the phone number bound to the vivo account has been disabled?
Can a vivo account be logged in on different devices?
Can a vivo account be logged in on multiple devices at the same time?
vivo account password format
What should I do if I forgot the password of my vivo account?
The account is locked after five incorrect password inputs
The account cannot be logged in
What is the function of vivo account?
How to submit a vivo account appeal?
How can I trace back the passwords ever used for my vivo account?
Which country's phone numbers can be used to register a vivo account?
How to change vivo account?
How to cancel my vivo account?
What should I do if I enter the wrong answer to the security questions 5 times?
What should I do if the mobile phone number has been registered for a vivo account?
Can phone numbers in Mainland China be used to register accounts in other regions?
Account registration in India cannot select the region
How can I delete the password security question for my vivo account?
When modifying the vivo account information, it prompts that the account is locked
How to tell if a phone number has been used to register a vivo account?
Can a phone number bound to a canceled account be used for re-registration?
Why can't I receive the verification code for my vivo account?
How can I change the security questions for vivo account?
What should I do if I forget the security questions for my vivo account?
How to change the phone number or email address bound to the vivo account?
How to change the vivo account?
Can multiple vivo accounts be merged?
It prompts that the account has expired
Security verification failed
Top questions
Find my phone
Find my phone
System settings
Lock screen password & Security answers
Privacy & app encryption
Shortcuts & Accessibility
Hotspot & tethering
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Smart Mirroring
System features
EasyShare
Themes
Camera
Purchase consulting
Purchase consulting
Accounts
vivo account
Accounts & sync
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
SIM card/SD card
Infrared remote control
Battery
Sensor
Operating System
ROOT
Log
Music
Audio effect
Contact Us
0115 677 677
Mon-Fri 9:00-17:00, Sat 9:00-14:00.
