Legal Notices

By accessing, browsing, bookmarking, sharing and/or using this website, you acknowledge that you have read, understood, and agree, to be bound by the following terms and to comply with all applicable laws and regulations.

  • 1. Dispute Resolution

    Information pursuant to § 36 VSBG (German Consumer Dispute Settlement Act) (only applicable for Germany ):

    We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

    Reporting and Notification Obligations pursuant to §18 ElektroG (Electrical and Electronic Equipment Act) (only applicable for Germany ):

    Manufacturers must publish information on an annual basis regarding the fulfilment of the quantitative targets pursuant to § 10 para. 3 and § 22 para. 1 ElektroG. The Federal Ministry for the Environment, Nature Conservation and Nuclear Safety (BMU) publishes these quantitative targets annually on the website.

    EU Dispute Resolution (only applicable for EU countries ):

    The EU-Commission provides a platform that allows consumers and traders to settle disputes relating to online purchases with the assistance of an impartial dispute resolution body:

    Our Email-Address:

    We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

  • 2. Disclaimer

    Contents of the Websites

    The contents of our websites were created with the greatest care. However, we cannot guarantee the accuracy, completeness and currentness of the contents. The information and details on these pages do not represent any assurance or guarantee, neither explicit nor implicit. In particular, they do not represent any tacit promise or guarantee regarding the condition, merchantability, suitability for certain purposes or the non-violation of laws and patents.

    The products shown on this website are examples of the products available from vivo. Changes to products and services may have occurred after the editorial deadline for individual pages. The descriptions of the products or services, including but not limited to product features and configuration, may vary with countries or regions. We do not guarantee that brands or products shown are also available in your country. We reserve the right to make design or shape changes, changes in technical specifications, deviations in colour shade and changes in the scope of delivery or services. Illustrations may also contain accessories, special equipment or other scopes that are not part of the standard scope of delivery or service. Colour deviations are technically caused. Individual pages may also contain types and services that are not offered in individual countries.

    Any prices quoted are recommended retail prices and may vary in trade.


    On our websites you will also find links to other pages on the internet. We would like to point out that we have no influence on the design and content of the websites to which links are provided. We can therefore also not guarantee the currentness, correctness, completeness or quality of the information provided on these websites. With regard to this background, we hereby distance ourselves from all contents of these sites. This declaration applies to all links to external sites and their contents contained on our websites. If we become aware of any infringements of law on linked websites, we will remove such links without undue delay.

    Changes of the Website

    We reserve the right to make improvements or changes with regard to the information, services, products and other content of the website at any time and without notice.

  • 3. Intellectual Property Rights


    All texts, images, graphics, sound, video and animation files as well as their arrangements and also the arrangement and presentation of the website including the underlying software code are subject to copyright and other laws for the protection of intellectual property. They may not be reproduced, edited, distributed or used in any other way outside the limits of copyright law without prior written consent. Downloads and copies of this website are only permitted for private, non-commercial use.


    All marks displayed, mentioned or otherwise used on the websites are subject to the trademark rights of vivo Mobile Communication Co., Ltd., China (“vivo“), unless otherwise indicated. This applies in particular to the model names and logos of vivo. They may not be copied, edited, distributed or otherwise used in any other way without the prior written consent of vivo.

  • 4. Data Protection

    The security of your personal data is important to us. Based on our data protection policy, our company has taken technical and organisational measures to implement the requirements of applicable data protection laws.

    Information on the personal data collected when using our websites and the purposes of processing can be found in our Privacy Notice and in particular in the explanation of the use of Cookies.

    We would like to point out that data transmission over the internet may have security gaps. It is not possible to completely protect data from access by third parties.

  • 5. Limitation of Liability

    Neither vivo nor any of its affiliates, subsidiaries, directors, agents, employees or other representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive, and/ or other damages including without limitation, loss of profits or revenues, loss of data, and/or loss of business, in connection with this website or the use of or inability to use this website or reliance on the contents contained herein, even if vivo is advised of the possibility of such damages.