Welcome to vivo Support

Find my phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Music & Video
vivo & Google account
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

A part of the picture is blocked by the notch field. What should I do?

Why is the screen always on while charging?

How to turn off the Auto-Brightness and adjust the brightness manually?

How to turn on/off Rotation lock?

What should I do if the screen is turned off automatically while seeing videos?

Why is Auto-lock time changed automatically?

How to set the Auto-lock time?

How to turn on Full screen display?

Can I keep the screen always on?

Can I adjust the duration time of lock screen light ?

Why can some apps or games not display in Full screen?

Why do the videos cannot be played in full screen on the Fullview Display phones?

How can I enable Eye Protection feature

Find my phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Music & Video
vivo & Google account
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems