vivo

Welcome to vivo Support

Find my phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Music & Video
vivo & Google account
Purchase consulting
Personal Hotspot & Wi-Fi

How to add the apps into Speedup Whitelist?

How can I close all the apps at one time?

How to turn on/off Autostart for my apps?

The app or game stops running frequently. What should I do?

Why can I not install the apps?

How to keep my apps always running in the background?

How to export the apps on my phone?

My vivo phone downloads games and apps automatically. What should I do?

What should I do if the app downloaded is not compatible?

How to enable or disable Floating window of my apps?

What should I do if the apps stop running or are suddenly closed?

There is a “No respond” prompt when I enter the app or game. What should I do?

Where can I set the default apps?

Why does the “Illegal software” notification appear when I install the app?

The app or game exits automatically frequently. What should I do?

Where can I change the default browser?

Find my phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Music & Video
vivo & Google account
Purchase consulting
Personal Hotspot & Wi-Fi