Welcome to vivo Support

Why Themes is not available on my phone?

How to download and set up theme?

Can my purchased Themes resources be used permanently?

How to set a beautiful and personalized font?

How do I find the source files of the themes and fonts downloaded in Themes?

How do I restore to the default theme of the system?

Where are files downloaded Themes stored?

Why can I not download themes from Themes?

Can themes be set to automatic switching?

Is there a time limit for the weekly free themes in the theme ranking?

Can Themes be applied to a third-party app?

Can I use third-party themes and fonts?

How do I view the Themes resources added to "My favorites"?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Will the payment for theme resources be automatically renewed?

When will the resources in Themes be updated?

Why are there so few free themes?

Why does the software icon remain unchanged after the theme is changed?

Are my purchased themes bound with my vivo account?

Will rebooting or easing data delete purchased Themes resources?

What if downloading with Themes failed?

Do I have to pay to download a theme?

Why am I charged for downloading Themes resources?

Do themes come with the lockscreen styles?

Will Themes resources use the ROM of my phone?

Why does the font of some characters remains unchanged after changing the font?

How to switch the system font of the mobile phone?

What if the themes in Themes added to "My favorites" are missing?

How do I try the trial use of Themes?

How do I view the ranking of themes in Themes?

Will discounts be offered for paid themes?

Can themes be used across different models?

Why are there so limited types of Themes resources?

Are there free-of-charge resources in Themes?

Can I give Themes resources I purchased to friends?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

Can I return or replace the resources that I purchased from Themes?

Why is the font italic?

What if the fonts downloaded from Themes cannot be applied?

How can I add Themes resources to "My favorites"?

Are the purchased theme resources still there if I switch to another vivo account?

Do I have to pay for downloading resources already purchased again?

Why no results are found when I search for some Themes resources?

How can I retrieve the used resources in Themes?

Why are the Themes resources so expensive?

Why can't I purchase the resources in Themes?

Why hasn't my account receive the themes while the payment is already made?

What if the special symbols are not displayed?

What is Mix and how to use it?

How do I cancel theme mix?

Why does the same theme have different visual effects on different models?

Can I delete already purchased theme resources?

How can I delete Themes resources already downloaded?

Why do I have to purchase Themes resources that I already purchased before?

Why are there so limited Themes resources?

Can I search for the usage records of the Themes resources?

How long is the time of trial use of charged Themes resources?

How can I purchase Themes resources?