Welcome to vivo Support

Find my phone Easyshare app lock forgot lock screen password
Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Hotspot & tethering Backup & Reset Other system settings RAM and storage space Android Auto Smart Mirroring
System features
EasyShare Themes Camera
Common Issues
Call & Network & Connectivity Charging & Heating & Power consumption App crash/no response/stop running Lag
Accounts
vivo account Accounts & sync
Operating System
ROOT Log
Hardware
Sensor Battery Infrared remote control SIM card/SD card
Home screen& Lock screen
Lock screen settings Home screen Widget
Music
Audio effect

Phone stucks when using the system apps

My phone freezes or responds slowly during gameplay

Phone slow/lagging/not smooth in multiple apps or scenarios

My phone freezes or responds slowly during startup

My phone freezes or responds slowly during taking photos

Why is my video preview delayed?

Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Hotspot & tethering Backup & Reset Other system settings RAM and storage space Android Auto Smart Mirroring
System features
EasyShare Themes Camera
Common Issues
Call & Network & Connectivity Charging & Heating & Power consumption App crash/no response/stop running Lag
Accounts
vivo account Accounts & sync
Operating System
ROOT Log
Hardware
Sensor Battery Infrared remote control SIM card/SD card
Home screen& Lock screen
Lock screen settings Home screen Widget
Music
Audio effect

Contact Us