Welcome to vivo Support

forgot lock screen password vivo account Warranty
Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Hotspot & tethering RAM and storage space Android Auto Other system settings Smart Mirroring Backup & Reset
Common Issues
Call & Network & Connectivity Lag Charging & Heating & Power consumption App crash/no response/stop running
Home screen& Lock screen
Lock screen settings Widget Home screen
Hardware
SIM card/SD card Sensor Battery Infrared remote control
Accounts
vivo account Accounts & sync
System features
EasyShare Camera Themes
Operating System
ROOT Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect

Phone stucks when using the system apps

Phone slow/lagging/not smooth in multiple apps or scenarios

My phone freezes or responds slowly during gameplay

My phone freezes or responds slowly during taking photos

My phone freezes or responds slowly during startup

Why is my video preview delayed?

Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Hotspot & tethering RAM and storage space Android Auto Other system settings Smart Mirroring Backup & Reset
Common Issues
Call & Network & Connectivity Lag Charging & Heating & Power consumption App crash/no response/stop running
Home screen& Lock screen
Lock screen settings Widget Home screen
Hardware
SIM card/SD card Sensor Battery Infrared remote control
Accounts
vivo account Accounts & sync
System features
EasyShare Camera Themes
Operating System
ROOT Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect

Contact Us