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V70
new
V70 FE
new
X300 Pro
new
X300
new
V60 Lite 5G
V60
X200 FE
All Models
Compare Models
Support
OriginOS
Explore vivo
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Welcome to vivo Support
Warranty
app lock
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Backup & Reset
Smart Mirroring
RAM and storage space
Other system settings
Hotspot & tethering
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Charging & Heating & Power consumption
Call & Network & Connectivity
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
System features
Camera
Themes
EasyShare
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Music
Audio effect
What should I do if I forgot lock screen password？
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How to change Security questions of Lock screen password?
What if the mobile phone prompts that the device is locked?
Can I cancel the lock screen security question?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
Is the lock screen password still there after restoring all settings or clearing all data?
Which password forms are supported by my phone?
Can I set a Chinese character password?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
How to set lock screen password?
How to change my lock screen password?
How to set Pattern password?
How to set an alphanumeric mixed password?
How to hide or display the pattern track?
How to disable the Lock screen password?
Why can I not select None and Slide in Screen lock? They are gray.
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Why do I need to enter the password again after power on?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Backup & Reset
Smart Mirroring
RAM and storage space
Other system settings
Hotspot & tethering
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Charging & Heating & Power consumption
Call & Network & Connectivity
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
System features
Camera
Themes
EasyShare
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Music
Audio effect
Contact Us
80408156
(Toll Free)Sat-Wed 09:00 AM-09:00 PM, Thu 09:00 AM-02:30 PM, excluding holidays
Chat Support
Sat-Wed 09:00AM-09:00PM, Thu 09:00AM-02:30PM, excluding holidays
service.bh@me.vivo.com
