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V70
new
V70 FE
new
X300 Pro
new
X300
new
V60 Lite 5G
V60
X200 FE
All Models
Compare Models
Support
OriginOS
Explore vivo
Bahrain | Select country/region
Welcome to vivo Support
Warranty
app lock
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Backup & Reset
Smart Mirroring
RAM and storage space
Other system settings
Hotspot & tethering
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Charging & Heating & Power consumption
Call & Network & Connectivity
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
System features
Camera
Themes
EasyShare
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Music
Audio effect
Newly purchased phone gets hot
Heats up during simple online scenarios (such as text chat, web page browsing)
Heats up when making calls
Heats up during system upgrade
Heats up after system upgrade
Heats up when using EasyShare or transfering phone data
App heats up when downloading and installing
Phone heats up when playing games
Phone heats up during game recording
Phone heats up during video call
Phone heats up during shooting or recording videos
Phone heats up during live streaming
Phone heats up during using personal hotspot function
Heats up when the multiple Apps are open
Heats up when the screen is off
Heats up when watching videos and live streamings
Heats up when using Maps or Navigation
Heats up when drivers and riders are using the order-taking apps
Heats up when charging with screen off
Heats up when charging with screen on
Heats up when connected to phone car charger
Heats up while charging
The phone heats up in a high temperature environment, direct sunlight, or covered by foreign objects
Screen heats up
Metal frame heats up
Heat near the location of the rear camera
Heats up when using other third-party apps
Our products are hotter compared to other phones
A pop-up window appears when the phone is hot
Common factors that cause the phone to heat up (applicable when the user does not clearly indicate the usage scenario)
Common cooling methods
What happens if the phone gets hot for a long time?
Product safety design consultation on heat generation
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Backup & Reset
Smart Mirroring
RAM and storage space
Other system settings
Hotspot & tethering
Hardware
Infrared remote control
Battery
SIM card/SD card
Sensor
Operating System
ROOT
Log
Common Issues
App crash/no response/stop running
Charging & Heating & Power consumption
Call & Network & Connectivity
Lag
Home screen& Lock screen
Lock screen settings
Home screen
Widget
System features
Camera
Themes
EasyShare
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts
vivo account
Accounts & sync
Music
Audio effect
Contact Us
80408156
(Toll Free)Sat-Wed 09:00 AM-09:00 PM, Thu 09:00 AM-02:30 PM, excluding holidays
Chat Support
Sat-Wed 09:00AM-09:00PM, Thu 09:00AM-02:30PM, excluding holidays
service.bh@me.vivo.com
