Служба поддержки vivo

How to turn on AI Filter?

How to photograph in Macro?

What is Professional mode?

4K video recording time

What is AI Portrait Framing?

Which is better, OIS or Micro gimbal stabilization?

ZEISS portrait style

How to achieve the Bokeh effect via applications?

How to use HDR mode?

How to enable/disable Beauty?

The selfies are in the opposite direction. What should I do?

How to take 360-degree videos?

What is AI Filters?

How to use Ultra Stabilization of Video?

Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?

How to enable/disbale Remove moles?

How to take a Live photo?

How to take the Wide-Angle photos?

Does my phone support lossless zoom?

Why the beauty Camera can only beautify the face?

Cinema Mode

8K video recording time

Does my phone support zooming in the Supermoon?

Why is there the Ghosting when using HDR mode or Ultra HD mode?

How to improve the quality of the video I take?

What is a 24MP photosensitive unit?

The camera of phone focuses slowly

How to use Dual-View of the Camera?

Which is better, EIS or OIS?

How to slim body in the photo?

How can I lock the focus on camera?

The definition of HDR

Super EIS

ZEISS Natural Color

The differences between Standard Stabilization and Ultra Stabilization

How to enable Super Night Mode?

How to turn on/off Fast burst?

Can I adjust the Aperture of Camera?

Why is the 48M/50M option in Camera gray?

Enable portrait bokeh/Disable portrait bokeh

Can I disable the Dynamic effects when switching camera?

Why is there much noise on the pictures?

Introduction to AF

Video codes

Can I disable auto focus?

How to shoot continuously?

Can vivo phone take the slow video?

How to enable/disable Audio focus

How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?

Can I add a watermark to a video?

How to enable/disable 4K video recording?

What is Palm mode?

Can I record a video when the screen of my phone is off?

Why can the photos taken by my phone not be saved?

What is AI Scene Recognition?

How to enable AI Face Beauty?

Motion Autofocus

Can super wide-angle cameras be used for recording video?

Why are the pictures I take blurred?

How to take clear photos?

Does the live photo come with sound?

What is Selfie Softlight?

What is OIS?

Can I adjust the fps of the videos recorded by our phones?

How to take a Bokeh picture via rear camera if my phone does not support Portrait mode?

Can our phones support to take GIF pictures?

How to set black and white photos?

A small sun icon appears on the viewfinder interface of the camera

How to use Voice Photography?

How to adjust the video quality/size?

Why can't I enable the flash light when recording?

How to adjust the focal length?

How to disable Super Wide-Angle

Disable HDR

Why is there the dazzle light?

Camera beauty fails

Profile beauty

Why is the Shutter button loaded for a while when taking pictures at night?

Can I pause the video recording?

Why are the photos taken in WIDE mode stretched?

The brightness in Camera is too high. How to adjust it?

How long can I record videos at most?

Do I need to set auto focus?

How to focus

How to enable/disable ZEISS portrait style?

Introduction to digital zoom

Why does the video recorded when using the selfie stick have no sound?

How to turn on AI Scene Recognition?

How to turn on Portrait Framing?

What is AI Face Beauty?

The shot video is blurry

How to enable/Disable Horizontal Line Stabilization

How to edit videos?

Can I only record videos without sounds?

Introduction to front and rear dual-view

Beauty mode cannot be enabled or disabled

How to slim face when taking photos?

How to enable/disable ZEISS Natural Color?

What is the white halo at the front camera?

How to shoot a video with the camera?

How to enable Ultra Stable Video?

I cannot use Camera. What should I do?

How to use Face beauty for video call?

The frame rate of the video file only displays

What is a photosensitive unit?

Models that support Beauty

How to enable/disable Profile beauty?

How to enable/disable quick motion and slow motion?

What is the flash light?

Why are there stripes when I take photos of the display screen?

How to take photos with "Lighting effect"?

How to enable or remove watermark?

There is ghost when taking pictures in the HDR mode

Can I adjust the brightness of the flash light?

Why can I not adjust exposure under Portrait mode?

How to use Group Selfie?

How to take a portrait photo via rear camera?

Beauty preview

A white circle rotates around the camera when switching to the front camera

Check the focal length of cameras of the phone

Introduction to Audio focus

Horizontal Line Stabilization

The definition of Super Wide-Angle

AR Stickers cannot be downloaded

How to use AI Body Shaping?

The viewfinder interface is zoomed in when recording

Videos/pictures taken are too dark or too white

How to disable continuous shooting?

There are dead pixels on the viewfinder interface of the camera

VIS Ultra Stable VideoVIS

How to take Time-Lapse pictures(videos)?

What should I do if I cannot focus on the objects when taking photos?

How can I let photos record Geographic locations?

How to adjust the beauty level?

Frame rates supported by the Ultra Stabilization of Video

Can I adjust the frame rate of the camera?

The recorded video has no sound

Introduction to Ultra-Wide Night Mode

How to turn on/off "Smart Screen Flash" when taking selfies?

How to exit the filter?

How to use a filter?

What does 4K video recording mean?

Does the rear camera support AR Stickers?

Can Selfie Softlight be always on when taking videos via front camera?

Can Selfie Softlight be always on when video calling?

How to take a Portrait selfie?

How to adjust exposure?

The video size and frame rate cannot be set in the video setting options

How to set the resolution of videos taken by the camera?

What is the continuous shooting speed of the camera?

Does my phone support auto focus?

The camera cannot focus

Why can't the flash light be enabled at low temperature?

Why is the quality of the slow video worse than the video recorded?

Why are Slow Motion Videos Darker?

How to enable/disbale Beauty preview?

Can Beauty and Slim be enabled at the same time?

Photos taken with the Black currant filter are reddish or leak light

How to reduce the ambient sound and highlight the voice while recording?

What is the resolution supported by Ultra Stabilization of Video?

Can the time be displayed while recording?

Where can I view the recorded videos?

How to enable/disable 8K video recording?

How to adjust the camera brightness?

Where can I find videos recorded?

Can I turn on Flash when recording videos?

Why does Camera get brighter when I enter?

Why are people in the distance blurred when taking selfies?

How to take AR Stickers?

My phone does not have the selfie flash. How can I take a bright and clear selfie at night or in low brightness?

How to use Facebeauty while recording videos?

Can Flash be always on while taking photos?

Can I adjust Focal length of Camera?

What is a filter?

The video preview interface has a latency compared to the actual picture

Selection of multiple video styles

How to enable/disable the Cinema Mode?

Can I enable the auxiliary line for composition when taking selfies?

How to enable/disable the auxiliary line for composition when taking pictures

How to set the resolution of the video when recording videos?

I cannot click Shutter button to take a photo. What should I do?

I cannot turn on flash when I take photos. What should I do?

Why is there the virtual shadow?

The size of videos recorded at the same resolution is different

The video recorded with the camera cannot be saved

AR Stickers cannot recognize the face

Can I adjust the aspect ratio of the video?

The recording is automatically interrupted