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Funtouch OS 14
New features of Funtouch OS 14
Funtouch OS 15
New features of Funtouch OS 15
Products
V50
V40
X200 FE
V40 Pro
V60
Accessories
X300 Pro
X300
T4 Pro
X Fold5
System Features
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OriginOS 6
OriginOS 6
How to turn on AI Filter?
How to photograph in Macro?
What is AI Portrait Framing?
ZEISS portrait style
What is Professional mode?
What is AI Filters?
4K video recording time
Which is better, OIS or Micro gimbal stabilization?
How to use HDR mode?
How to achieve the Bokeh effect via applications?
How to take 360-degree videos?
How to enable/disable Beauty?
How to take a Live photo?
The selfies are in the opposite direction. What should I do?
How to use Ultra Stabilization of Video?
Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?
Cinema Mode
8K video recording time
How to enable/disbale Remove moles?
Does my phone support lossless zoom?
Does my phone support zooming in the Supermoon?
How to use Dual-View of the Camera?
Why the beauty Camera can only beautify the face?
How to take the Wide-Angle photos?
Which is better, EIS or OIS?
ZEISS Natural Color
Why is there the Ghosting when using HDR mode or Ultra HD mode?
How to improve the quality of the video I take?
How to enable Super Night Mode?
What is a 24MP photosensitive unit?
The camera of phone focuses slowly
The definition of HDR
Enable portrait bokeh/Disable portrait bokeh
Why is the 48M/50M option in Camera gray?
Can I adjust the Aperture of Camera?
Video codes
How to slim body in the photo?
What is AI Scene Recognition?
How to enable AI Face Beauty?
Super EIS
How to turn on/off Fast burst?
How can I lock the focus on camera?
What is Palm mode?
Why is there much noise on the pictures?
The differences between Standard Stabilization and Ultra Stabilization
Introduction to AF
Can I disable auto focus?
How to enable/disable Audio focus
How to take clear photos?
Can I disable the Dynamic effects when switching camera?
Can vivo phone take the slow video?
How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?
Motion Autofocus
Why are the pictures I take blurred?
How to shoot continuously?
Can I add a watermark to a video?
What is OIS?
How to turn on AI Scene Recognition?
Does the live photo come with sound?
Can I record a video when the screen of my phone is off?
Can super wide-angle cameras be used for recording video?
How to enable/disable 4K video recording?
Disable HDR
A small sun icon appears on the viewfinder interface of the camera
Why can the photos taken by my phone not be saved?
What is Selfie Softlight?
How to use Voice Photography?
What is AI Face Beauty?
How to take a Bokeh picture via rear camera if my phone does not support Portrait mode?
Can I adjust the fps of the videos recorded by our phones?
Why is the Shutter button loaded for a while when taking pictures at night?
The brightness in Camera is too high. How to adjust it?
A white circle rotates around the camera when switching to the front camera
How to enable/disable ZEISS portrait style?
Camera beauty fails
Can our phones support to take GIF pictures?
Why can't I enable the flash light when recording?
How to set black and white photos?
Profile beauty
Why is there the dazzle light?
How to adjust the video quality/size?
How can I let photos record Geographic locations?
How to focus
How long can I record videos at most?
Can I only record videos without sounds?
How to disable Super Wide-Angle
How to enable or remove watermark?
How to adjust the focal length?
Introduction to digital zoom
I cannot use Camera. What should I do?
Can I adjust the brightness of the flash light?
How to enable/disable ZEISS Natural Color？
How to turn on Portrait Framing?
How to enable/Disable Horizontal Line Stabilization
How to use AI Body Shaping?
Can I pause the video recording?
AR Stickers cannot be downloaded
How to shoot a video with the camera?
How to edit videos?
Beauty mode cannot be enabled or disabled
What is the white halo at the front camera?
The shot video is blurry
How to enable/disable quick motion and slow motion?
Do I need to set auto focus?
There is ghost when taking pictures in the HDR mode
How to use Face beauty for video call?
There are dead pixels on the viewfinder interface of the camera
Why are the photos taken in WIDE mode stretched?
How to use Group Selfie?
Check the focal length of cameras of the phone
How to take Time-Lapse pictures(videos)?
Why are there stripes when I take photos of the display screen?
Beauty preview
How to enable/disable Profile beauty?
How to slim face when taking photos?
Horizontal Line Stabilization
Why does the video recorded when using the selfie stick have no sound?
How to take photos with "Lighting effect"?
How to take a portrait photo via rear camera?
Models that support Beauty
Why can I not adjust exposure under Portrait mode?
Introduction to front and rear dual-view
What is the flash light?
Introduction to Audio focus
The definition of Super Wide-Angle
Does the rear camera support AR Stickers?
The frame rate of the video file only displays
Videos/pictures taken are too dark or too white
How to enable Ultra Stable Video?
VIS Ultra Stable VideoVIS
My phone does not have the selfie flash. How can I take a bright and clear selfie at night or in low brightness?
Can I adjust Focal length of Camera?
Can I adjust the frame rate of the camera?
Does my phone support auto focus?
Why can't the flash light be enabled at low temperature?
How to adjust exposure?
What is a photosensitive unit?
How to adjust the beauty level?
The recorded video has no sound
How to set the resolution of videos taken by the camera?
How to disable continuous shooting?
How to take AR Stickers?
How to turn on/off "Smart Screen Flash" when taking selfies?
How to enable/disbale Beauty preview?
How to use a filter?
The video preview interface has a latency compared to the actual picture
The viewfinder interface is zoomed in when recording
How to enable/disable the Cinema Mode?
How to enable/disable 8K video recording?
How to enable/disable the auxiliary line for composition when taking pictures
How to adjust the camera brightness?
The camera cannot focus
Can Selfie Softlight be always on when taking videos via front camera?
Can Selfie Softlight be always on when video calling?
Can I turn on Flash when recording videos?
What should I do if I cannot focus on the objects when taking photos?
The video size and frame rate cannot be set in the video setting options
Frame rates supported by the Ultra Stabilization of Video
Why is the quality of the slow video worse than the video recorded?
Why are Slow Motion Videos Darker?
Why are people in the distance blurred when taking selfies?
How to reduce the ambient sound and highlight the voice while recording?
Can the time be displayed while recording?
What does 4K video recording mean?
Can I enable the auxiliary line for composition when taking selfies?
Why is there the virtual shadow?
How to take a Portrait selfie?
How to exit the filter?
The size of videos recorded at the same resolution is different
Can I adjust the aspect ratio of the video?
Where can I view the recorded videos?
What is the continuous shooting speed of the camera?
Introduction to Ultra-Wide Night Mode
I cannot turn on flash when I take photos. What should I do?
Can Flash be always on while taking photos?
The video recorded with the camera cannot be saved
The recording is automatically interrupted
AR Stickers cannot recognize the face
Where can I find videos recorded?
How to set the resolution of the video when recording videos?
Why does Camera get brighter when I enter?
How to use Facebeauty while recording videos?
Can Beauty and Slim be enabled at the same time?
Photos taken with the Black currant filter are reddish or leak light
What is a filter?
Selection of multiple video styles
What is the resolution supported by Ultra Stabilization of Video?
I cannot click Shutter button to take a photo. What should I do?
Популярные вопросы
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
Backup & Reset
App clone
Hotspot & tethering
System
Smart Mirroring
RAM and storage space
Display and Brightness
Android Auto
Permission management
Notification and Status bar
Sound and Vibration
Smart motion
System features
EasyShare
V-Appstore
Album
iManager
Themes
Phone
File management
Camera
AI features
Messages
Contacts
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Products
Chinese phones
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Display & Touch screen & Camera
Third-party apps
Social media apps
Other third-party apps
Accounts
vivo account
Accounts & sync
Hardware
Battery
Sensor
SD card
Screen
System Settings
SIM card & mobile network
Battery
Backup data
Fingerprint
Funtouch OS 14
New features of Funtouch OS 14
Funtouch OS 15
New features of Funtouch OS 15
Products
V50
V40
X200 FE
V40 Pro
V60
Accessories
X300 Pro
X300
T4 Pro
X Fold5
System Features
Music
vivo Cloud
OriginOS 6
OriginOS 6
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Понедельник-Суббота с 7:00 до 19:00, за исключением праздничных дней
service@by.vivo.com
