Crash & Lag & Automatically turn on/off
Phone shut down when disconnencting with charger
If your phone shuts down immediately after disconnecting from the charger, we suggest that you backup your important data while the phone is still on, then bring your phone and purchase voucher to a service center for further handling.
The answer is wrong
The answer is not clear
The answer is not complete
The answer does not work
Why does my phone restart automatically?
Phone automatically turns off
Why does my phone automatically restart?
Why does my phone enter Recovery mode/System repair mode after it powers on?
The phone lags when it is being unlocked
How to solve the lagging problem of a mobile phone?
Phone slow/lagging/not smooth in multiple apps or scenarios
System app closes unexpectedly, stops working, or not respond?
It takes long time to turn on the phone
What should I do if an app closes unexpectedly, stops working, or does not respond?
What should I do if a system app malfunctions?
What should I do if there is a display anomaly in app?
Phone is lagging while playing games
Camera preview lagging/camera lagging when taking pictures
What should I do if a system app stops working?
Frame drops while playing the game
Why does a third-party app have low volume/noise/no sound/interrupted sound?
Third-party app closes unexpectedly, stops working, or not respond?
Playing videos lags
The phone lags when playing music
What should I do if a third-party app stops working?
Camera preview lags in a dark environment
There is a “No respond" prompt when I enter the app or game. What should I do?
What should I do if an error occurs when I try to install a third-party app?
