Welcome to vivo Support

Why Themes is not available on my phone?

Do I have to pay to download a theme?

Will the payment for theme resources be automatically renewed?

Can I use third-party themes and fonts?

How do I find the source files of the themes and fonts downloaded in Themes?

Why are there so few free themes?

Do themes come with the lockscreen styles?

Why does the software icon remain unchanged after the theme is changed?

Why hasn't my account receive the themes while the payment is already made?

Will Themes resources use the ROM of my phone?

How can I add Themes resources to "My favorites"?

Where are files downloaded Themes stored?

What is Mix and how to use it?

How do I restore to the default theme of the system?

Are my purchased themes bound with my vivo account?

How to download and set up theme?

How to set a beautiful and personalized font?

How can I purchase Themes resources?

Why does the same theme have different visual effects on different models?

What if downloading with Themes failed?

Will discounts be offered for paid themes?

Can I delete already purchased theme resources?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

Why can I not download themes from Themes?

How can I delete Themes resources already downloaded?

Why do I have to purchase Themes resources that I already purchased before?

When will the resources in Themes be updated?

Can I give Themes resources I purchased to friends?

Can I return or replace the resources that I purchased from Themes?

Why can't I purchase the resources in Themes?

How to switch the system font of the mobile phone?

Is there a time limit for the weekly free themes in the theme ranking?

Can Themes be applied to a third-party app?

Do I have to pay for downloading resources already purchased again?

How do I cancel theme mix?

Can themes be used across different models?

Why are the Themes resources so expensive?

Can my purchased Themes resources be used permanently?

What if the themes in Themes added to "My favorites" are missing?

How do I try the trial use of Themes?

Will rebooting or easing data delete purchased Themes resources?

Are the purchased theme resources still there if I switch to another vivo account?

Why am I charged for downloading Themes resources?

Why are there so limited types of Themes resources?

Are there free-of-charge resources in Themes?

How do I view the ranking of themes in Themes?

Can themes be set to automatic switching?

Why no results are found when I search for some Themes resources?

How can I retrieve the used resources in Themes?

Why are there so limited Themes resources?

Can I search for the usage records of the Themes resources?

How long is the time of trial use of charged Themes resources?

What if the special symbols are not displayed?

Why is the font italic?

Why does the font of some characters remains unchanged after changing the font?

What if the fonts downloaded from Themes cannot be applied?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

How do I view the Themes resources added to "My favorites"?