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Y11d
new
Y21 5G
new
V70
new
Y05
X300 Pro
new
Y31d
All Models
Compare Models
Support
OriginOS
Explore vivo
Nepal | Select country/region
Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
How to register a vivo account?
What should I do if I forgot the password of my vivo account?
What should I do if I forget the security questions for my vivo account?
Which country's phone numbers can be used to register a vivo account?
What is the function of vivo account?
Account registration in India cannot select the region
vivo account password format
Why can't I receive the verification code for my vivo account?
How to change vivo account?
How to cancel my vivo account?
Can a vivo account be logged in on multiple devices at the same time?
What should I do if the phone number bound to the vivo account has been disabled?
How to change the phone number or email address bound to the vivo account?
How to submit a vivo account appeal?
How can I delete the password security question for my vivo account?
How to change the vivo account?
When modifying the vivo account information, it prompts that the account is locked
Can phone numbers in Mainland China be used to register accounts in other regions?
Can a phone number bound to a canceled account be used for re-registration?
How to delete the files backed up in vivoCloud?
How can I change the security questions for vivo account?
What should I do if I enter the wrong answer to the security questions 5 times?
What should I do if the mobile phone number has been registered for a vivo account?
How can I trace back the passwords ever used for my vivo account?
Can multiple vivo accounts be merged?
It prompts that the account has expired
Can a vivo account be logged in on different devices?
The account is locked after five incorrect password inputs
Security verification failed
The account cannot be logged in
How to tell if a phone number has been used to register a vivo account?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Chat Support
Sun-Fri 9:30-17:30, excluding holidays
18000010168
Sun-Fri 9:30-17:30, excluding holidays (toll free, for NTC users only)
01-5357420
Sun-Fri 9:30-17:30, excluding holidays
Messenger
Sun-Fri 9:30-17:30, excluding holidays
Service@np.vivo.com
