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Y11d
new
Y21 5G
new
V70
new
Y05
X300 Pro
new
Y31d
All Models
Compare Models
Support
OriginOS
Explore vivo
Nepal | Select country/region
Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
How to set app lock?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
How to disable App lock?
No password required for accessing an encrypted app
Relevant data still can be seen after app locked
How to set the password-free time for accessing an encrypted app?
Set privacy password
Why is the password not required when I access the encrypted app again?
What if I forgot the password for hiding icons?
Can I lock only the clone of an app?
How to hide apps?
How to encrypt my notes in Notes?
How do I set the password for hiding apps?
How do I cancel the password for hiding apps?
How do I modify the password for hiding apps?
How do I restore hidden apps?
How to decrypt my notes?
How can I encrypt a private file?
How many times can I enter a wrong privacy password at most?
Can I lock app that is being downloaded?
Can I still receive messages of an locked app?
How to view the hidden apps?
Can I still receive messages of a hidden app?
How to encrypt my messages?
Cancel privacy file encryption
Some apps cannot be locked
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Chat Support
Sun-Fri 9:30-17:30, excluding holidays
18000010168
Sun-Fri 9:30-17:30, excluding holidays (toll free, for NTC users only)
01-5357420
Sun-Fri 9:30-17:30, excluding holidays
Messenger
Sun-Fri 9:30-17:30, excluding holidays
Service@np.vivo.com
