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Y11d
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Y21 5G
new
V70
new
Y05
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Y31d
All Models
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Support
OriginOS
Explore vivo
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Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
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Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
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RAM and storage space
Smart Mirroring
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EasyShare
Themes
Camera
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Lock screen settings
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Widget
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Infrared remote control
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Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
Unable to turn on Hi-Fi
Do Bluetooth earphones support HiFi?
How to use ear-customerized sound effects？
Can the DeepField Audio Effect be used in the speaker mode?
What are the Ear-customized Sound Effects?
What is DeepField audio effect?
How to adjust the Audio effect?
How can I enable Super Audio?
What is Hi-Fi mode?
How to turn on/off Hi-Fi?
Can I use the HiFi function when I use the speaker to play music?
What does Super Audio do?
Which phones support Hi-Fi?
Which vivo Phones support LDAC?
Which phones support Apt-X?
Can the HiFi effect be realized through software update?
What if the HiFi effect fails?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Chat Support
Sun-Fri 9:30-17:30, excluding holidays
18000010168
Sun-Fri 9:30-17:30, excluding holidays (toll free, for NTC users only)
01-5357420
Sun-Fri 9:30-17:30, excluding holidays
Messenger
Sun-Fri 9:30-17:30, excluding holidays
Service@np.vivo.com
