Home
Products
Support
OriginOS
Explore vivo
Y11d
new
Y21 5G
new
V70
new
Y05
X300 Pro
new
Y31d
All Models
Compare Models
Home
Products
Y11d
new
Y21 5G
new
V70
new
Y05
X300 Pro
new
Y31d
All Models
Compare Models
Support
OriginOS
Explore vivo
Nepal | Select country/region
Welcome to vivo Support
Easyshare
app lock
forgot lock screen password
Find my phone
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
What to do when the phone shows no response?
There is a No respond" prompt when I enter the app or game. What should I do?
The app or game stops running frequently. What should I do?
My vivo phone downloads games and apps automatically. What should I do?
Why does the “Illegal software” notification appear when I install the app?
What should I do if the apps stop running or are suddenly closed?
Apps are unable to run in the background.
What should I do if the app downloaded is not compatible?
Why can I not install the apps?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Chat Support
Sun-Fri 9:30-17:30, excluding holidays
18000010168
Sun-Fri 9:30-17:30, excluding holidays (toll free, for NTC users only)
01-5357420
Sun-Fri 9:30-17:30, excluding holidays
Messenger
Sun-Fri 9:30-17:30, excluding holidays
Service@np.vivo.com
