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Support
OriginOS
Explore vivo
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Welcome to vivo Support
Easyshare
app lock
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Top questions
System settings
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Lock screen password & Security answers
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Backup & Reset
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Smart Mirroring
System features
EasyShare
Themes
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Lock screen settings
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Widget
Hardware
Infrared remote control
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Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
Why Themes is not available on my phone?
How do I restore to the default theme of the system?
Will rebooting or easing data delete purchased Themes resources?
What is Mix and how to use it?
Where are files downloaded Themes stored?
Are my purchased themes bound with my vivo account?
Can my purchased Themes resources be used permanently?
How can I add Themes resources to "My favorites"?
What if the themes in Themes added to "My favorites" are missing?
Will discounts be offered for paid themes?
Why am I charged for downloading Themes resources?
Why does the font of some characters remains unchanged after changing the font?
What if the fonts downloaded from Themes cannot be applied?
Why can I not download themes from Themes?
How do I cancel theme mix?
How to download and set up theme?
What if downloading with Themes failed?
Why does the same theme have different visual effects on different models?
Why does the software icon remain unchanged after the theme is changed?
Do I have to pay to download a theme?
How do I find the source files of the themes and fonts downloaded in Themes?
How do I view the Themes resources added to "My favorites"?
How do I try the trial use of Themes?
How do I view the ranking of themes in Themes?
Can themes be set to automatic switching?
Can themes be used across different models?
Do themes come with the lockscreen styles?
Can Themes be applied to a third-party app?
Can I delete already purchased theme resources?
How can I delete Themes resources already downloaded?
Are the purchased theme resources still there if I switch to another vivo account?
Do I have to pay for downloading resources already purchased again?
Will the payment for theme resources be automatically renewed?
Why do I have to purchase Themes resources that I already purchased before?
Why no results are found when I search for some Themes resources?
Why are there so limited types of Themes resources?
How can I retrieve the used resources in Themes?
Can I use third-party themes and fonts?
Are there free-of-charge resources in Themes?
When will the resources in Themes be updated?
Why are there so limited Themes resources?
Why are the Themes resources so expensive?
Can I search for the usage records of the Themes resources?
How long is the time of trial use of charged Themes resources?
Can I give Themes resources I purchased to friends?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
Will Themes resources use the ROM of my phone?
How can I purchase Themes resources?
Can I return or replace the resources that I purchased from Themes?
Why can't I purchase the resources in Themes?
Why hasn't my account receive the themes while the payment is already made?
What if the special symbols are not displayed?
Why is the font italic?
How to set a beautiful and personalized font?
How to switch the system font of the mobile phone?
Why are there so few free themes?
Is there a time limit for the weekly free themes in the theme ranking?
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
Top questions
System settings
Privacy & app encryption
Shortcuts & Accessibility
Lock screen password & Security answers
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
RAM and storage space
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Lock screen settings
Home screen
Widget
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
App crash/no response/stop running
Accounts
Accounts & sync
vivo account
Operating System
ROOT
Log
Music
Audio effect
Contact Us
Chat Support
Sun-Fri 9:30-17:30, excluding holidays
18000010168
Sun-Fri 9:30-17:30, excluding holidays (toll free, for NTC users only)
01-5357420
Sun-Fri 9:30-17:30, excluding holidays
Messenger
Sun-Fri 9:30-17:30, excluding holidays
Service@np.vivo.com
