vivo

Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Purchase Consulting
Backup & vivoCloud
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi

Why can my phone be unlocked through Face Access when I wearing a mask?

Why are there colored stripes around the screen every time I unlock my phone?

How many faces can I add on my phone?

How to turn on finger print and face unlock?

Can others unlock my phone by using Face Access?

How to use Facial recognition?

What is Infrared Face Access?

Which vivo phones support Infrared Face Access?

Why can I not use Face Access when the battery capacity is under 10%?

What should I do if Face Access does not work sometimes?

How to use Face Access to unlock my phone without pressing Power button?

Can I use Face Access to unlock my phone at night or in low brightness?

How to re-record my Face information?

How to improve the success rate of Face Access in low brightness?

Can I unlock my phone with Face Access through the picture?

Can I turn off Face Access Animation Effect?

Why can I not use Face Access to unlock my phone when the screen is off?

Why does my phone still stay on lock screen interface after unlocking through Face Access?

Find My Phone
Lag & Stuck
Storage & File Manager
Purchase Consulting
Backup & vivoCloud
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi