Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

How to charge my phone properly?

Which phones support Quick Charge?

Can I use the Charger with the higher Power to charge my phone?

Can vivo phone support Wireless charging?

How to turn on Dual-engine quick charge?

Can I use Power bank to charge my phone?

Can I use other Chargers to charge my phone?

When is it the best to charge my phone?

Will it damage the battery if I often use my phone when its battery capacity is less than 20%?

What is the Charging process on vivo phone?

What if my phone is overcharged?

Can vivo phone be charged by connecting to PC?

Do I need to cut the power off immediately when my phone is charged fully?

Is it necessary to charge my phone fully?

What is Full Discharge Cycle?

Can I charge my phone when the battery capacity is sufficient?

Is there a Low Power Notification when the battery capacity is low?

Can I use my phone while it is being charged?

Will it damage my phone if I charge it when powered off?

Will it damage my phone to use Quick Charge often?

Is it necessary to charge my phone fully at the first time?

Will it damage the battery to charge my phone often?

How can I know whether my phone is charged fully?

Will it damage my phone that I charge my phone under Low power mode?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems