Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

How to take clear photos?

I cannot use Camera. What should I do?

Why are the pictures I take blurred?

How to remove the red eye?

The selfies are in the opposite direction. What should I do?

I cannot turn on flash when I take photos. What should I do?

I cannot click Shutter button to take a photo. What should I do?

Why is the 48M option in Camera gray?

What should I do if I cannot focus on the objects when taking photos?

Why can the flash not be turned on under Portrait mode?

Why is there much noise on the pictures?

Why is there the virtual shadow?

Why is there the dazzle light?

Why can I not adjust exposure under Portrait mode?

Why are people in the distance blurred when taking selfies

Why is there the Ghosting when using HDR mode or Ultra HD mode?

Why are the photos taken in WIDE mode stretched?

Why are there stripes when I take photos of the display screen?

Why can the photos taken by my phone not be saved?

Why does Camera get brighter when I enter?

Why will Palm mode be turned off automatically after closing Camera?

Why does the video recorded when using the selfie stick have no sound?

Why is the Shutter button loaded for a while when taking pictures at night?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems