Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

How to set the resolution of the video when recording videos?

Can vivo phone take the slow video?

Which vivo phones have the Video Stabilization feature?

How can I know whether my phone support to record and play 4k videos?

How to edit videos?

Where can I find videos recorded in File Manager?

Why is the quality of the slow video worse than the video recorded?

How to take 360-degree videos?

How to check the FPS of the video?

How to improve the quality of the video I take?

Can I adjust the fps of the videos recorded by our phones?

Can I only record videos without sounds?

How to take Time-Lapse pictures(videos)?

How long can I record videos at most?

Can Selfie Softlight be always on when taking videos via front camera?

Can Selfie Softlight be always on when video calling?

Can I turn on Flash when recording videos?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems