Top questions

Warranty

Warranty Policy E-warranty card After-Sales Service

Operating System

System Update Firmware Installation Operating System App Manager

Products

Y17 V11 Pro & V11 V15 Pro & V15 Y91c S1

Power Battery & Heating

Charge Consulting Power Consumption Charging Issue Battery Heating

Privacy & Security

File Safe App Lock Face Access Lock Screen Password Fingerprint System Security Rejection FBE Encryption

i Theme & Desktop

Theme Lock Screen Style Wallpaper Font Desktop Widget

Find My Phone

Phone & Contacts & Messages

Phone Issues Phone settings Contacts Message Settings Message Issues

Camera & Albums

Camera Issues Camera Features Videos Camera Settings Album Features Album Issues

Lag & Stuck

Lag Stuck

System Settings

Developer Options Display, Brightness & Auto-lock Other System Settings Date, Time & Language

System features

Jovi Most-used System Features Screenshots & Screen Recording Game Mode Smart Motion Other System Features

Network & Communication

SIM Card VoLTE & iRoaming Network Issues Network Settings Phone Communication Messages Communication

Hardware

Water & Liquid Screen Internal Hardware External Hardware Others

Status bar & Notification

Notification Settings Indicator & Flash Status bar Notification Issues

Storage & File Manager

File Manager System Storage SD Card OTG

Sound & Vibration

Earphone Sound Issues Ringtone Settings Sound Settings Vibration Ringtone Issues

Connectivity

USB Connectivity Wireless Connectivity Location Bluetooth Connectivity

Backup & vivoCloud

System Apps

Most-used System Apps Google Apps Input Method Other System Apps Email

Purchase Consulting

vivo & Google Account

vivo Account

Music & Video

Hi-Fi & Audio Music Video

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Third-party Apps

Social Media Apps Other Third-party Apps

Which phones support Hi-Fi?

What is Hi-Fi mode?

Which phones support Apt-X?

How to turn on/off Hi-Fi?

How to adjust the Audio effect?

How to turn on DeepField audio effect?

What is Deep Field audio effect?

How to adjust Equalizer?

What is DeepField audio effect?

How about the quality of Hi-Fi and power consumption when Hi-Fi is on?

How can I lock the focus on camera?

Welcome to vivo Support