Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

How to check the latest update?

What should I do if my device cannot be powered on?

Why does my phone itself operate without any touch?

Do I have to update the phone to the latest version?

Is it necessary to install the system update?

My phone is stuck on vivo logo interface. What should I do?

My phone is stuck. What should I do?

I cannot check for the new version. What should I do?

My phone frequently reboots. What should I do?

My phone is powered on slowly. What should I do?

Will vivo phone be powered off automatically when the temperature is too low?

What should I do if my phone switches on/off suddenly?

Will vivo phone is powered off automatically when the temperature is too high?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems