Top questions

Warranty

Warranty Policy E-warranty card After-Sales Service

Operating System

System Update Firmware Installation Operating System App Manager

Privacy & Security

File Safe App Lock Face Access Lock Screen Password Fingerprint Rejection System Security FBE Encryption

Products

Y17 V11 Pro & V11 V15 Pro & V15 Y91c S1

Power Battery & Heating

Charge Consulting Power Consumption Charging Issue Battery Heating

i Theme & Desktop

Theme Wallpaper Lock Screen Style Font Desktop Widget

Find My Phone

Phone & Contacts & Messages

Phone Issues Phone settings Contacts Message Settings Message Issues

Camera & Albums

Camera Issues Camera Features Videos Camera Settings Album Issues Album Features

Lag & Stuck

Lag Stuck

System Settings

Developer Options Display, Brightness & Auto-lock Other System Settings Date, Time & Language

System features

Jovi Most-used System Features Screenshots & Screen Recording Game Mode Smart Motion Other System Features

Network & Communication

SIM Card VoLTE & iRoaming Network Issues Network Settings Phone Communication Messages Communication

Hardware

Water & Liquid Screen Internal Hardware External Hardware Others

Status bar & Notification

Notification Settings Status bar Indicator & Flash Notification Issues

Storage & File Manager

File Manager System Storage SD Card OTG

Backup & vivoCloud

Connectivity

USB Connectivity Wireless Connectivity Location Bluetooth Connectivity

Sound & Vibration

Earphone Sound Issues Ringtone Settings Sound Settings Vibration Ringtone Issues

System Apps

Most-used System Apps Google Apps Input Method Other System Apps Email

Purchase Consulting

vivo & Google Account

vivo Account Google Account

Music & Video

Music Hi-Fi & Audio Video

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Third-party Apps

Social Media Apps Other Third-party Apps

Accessories

TWS 2 ANC

Standard Handling Process for Common Problems

Call & Network & Connectivity Safety issue

Does vivo phone support NFC?

How to Connect Samsung Gear Smartwatch with vivo phone?

Does vivo phone support Wi-Fi Direct?

Do vivo phones support IR Remote Control?

How to connect the phone to PC via wireless way?

What should I pay attention to when connecting to a Smart Watch?

How to control my Smart TV through my phone?

Does vivo phone support Miracast?

Can vivo phones be connected to Projector?

How to connect my phone to Smart TV via Wi-Fi Display?

What is DLNA?

How to connect the Fossil Q Smartwatch with vivo phone?

Why can I not search or connect to my TV via Wi-Fi Display?

How to print my documents saved on my phone?

How to connect my phone to Smart TV via DLNA?

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